The most important socio-technical systems issue is how to make available and disburse information through knowledge management as Cherns notes. When making analysis of any ERP implementation by avoiding pitfalls such as creating single causes, subjectivity thinking concerning causes, searching to blame, litigation, guessing or blaming, and fixation can all create pitfalls about analyzing any ERP implementation. It is best to have an open mind to find constructive reasons and improvements, not be prejudice about one syntax used over another, looking for bright sides to features not limits, avoiding confrontation, giving humans the benefit of doubt over technology, and not overly doing anything. Taking an open positive mind approach will help you avoid the six pitfalls when analyzing any ERP implementation for identifying STS issues.

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